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Bilingual service consultant

Ontario Teachers Insurance Plan

This is a Full-time position in Ottawa, ON posted October 8, 2019.

Bilingual Service Consultant Location Ottawa, ON Company Ontario Teachers’ Insurance Plan # of openings 1 Apply Now OTIP (Ontario Teachers Insurance Plan) is a member-focused, service-driven organization that puts people, both our members and our employees, first.

We are committed to providing a positive work environment and to developing careers.

We’re looking for someone to join our team as a: Bilingual Service Consultant Do you strive to build strong relationships with internal/external stakeholders?

Do you have a knack for knowing what’s important?

Do you actively seek out problems to solve?

As a member of our Client Relations team, your responsibilities will include: Supporting the Account Managers.

Handling documentation, printing, distribution and coordination needs, and LTD inquiries and liaising with the carrier and other departments as required.

Analyzing and documenting all business requirements, ensuring all group provisions and services are met on a timely basis.

Contacting and responding to inquiries from members, affiliates, boards, carriers and other providers regarding their respective benefits program.

Serving as a liaison between clients, Account Managers and various OTIP departments.

Coordinating, communicating and administering requirements regarding various client benefit programs.

Producing and preparing experience reports and client meeting documents, including content such as charts, graphs, and supporting information for all lines of benefits.

Providing account management for assigned small accounts including relationship management, claims review meetings, renewal meetings, correspondence as required.

If this opportunity sounds interesting, and you meet the following requirements, you might be the person we’re looking for.

We need someone who has: A college diploma in business or an insurance industry designation.

A minimum of five years’ experience in group insurance or a similar field.

The ability to fluently communicate in French is required.

Strong technical knowledge of group benefit products and some knowledge of underwriting are considered an asset.

Intermediate knowledge of Microsoft Office Suite applications.

OTIP is more than just a place to work.

In addition to competitive salaries and industry-leading benefits, OTIP offers a work environment where your opinions are valued and expected!

Our employees have the opportunity to provide feedback on departmental goals, to participate on committees, to work collaboratively, and to continuously improve their professional skills.

As one of Waterloo Area’s Top Employers for 2019, as awarded by Toronto-based publisher Mediacorp Canada, we take pride in our employee programs, including health and wellness initiatives, charity involvement, social events and much more!

To recruit the best, we offer the best.

For more information on OTIP and its Group of Companies (TW, CURO), our company culture, and perks we offer, visit the ‘Life at OTIP’ page on our website.

If you are interested in this opportunity, please apply online by October 18, 2019.

OTIP and its Group of Companies strive to create an accessible and inclusive work environment where everyone is treated with respect and dignity.

Upon individual request, OTIP and its Group of Companies will endeavour to remove any barrier to the recruitment and selection processes and provide accommodations for persons with disabilities.

OTIP and its Group of Companies is an equal opportunity employer and encourages applications from all qualified individuals.

We thank all applicants for showing an interest; however, only candidates selected for an interview will be contacted.