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Matrox: Sales Coordinator

Matrox

This is a Full-time position in Dorval, QC posted April 8, 2021.

Celebrating its 40 years, Matrox is a privately owned Canadian company, recognized world-wide as a leader for its software and hardware products and solutions in its three fields of activities: Graphics, Imaging.The Imaging division provides software and hardware solutions to original equipment manufacturers (OEMs) and to integrators of machine vision systems.

We are a manufacturer of innovative industrial components, proud builders of the high technologies of tomorrow.Position SummaryThe Sales Coordinator is responsible for maintaining positive working relationships with the Sales Team, assigned customers and assigned sales representatives.

This includes, maximize selling time for Sales Team, ensure accurate orders, responding to customer queries about products and services, timely follow up on questions related to order status, pricing, billing and shipping, in order to achieve high levels of customer satisfaction.This person must also follow-up on all customer inquiries regarding orders and projects and proactively resolve any problem/situation that may arise.ResponsibilitiesReview customer orders; verify pricing, part number and customers’ name; Contact customer to confirm order and provide expected delivery date; Coordinate customer shipments by verifying payment/credit and consulting planning Manage customer/rep account together with relevant Regional Sales person Coordinate and process loans to and from customer/supplier; Help complete period end sales reports for assigned territory; Prerequisites:D.E.C.

in Business Administration or other related degree; 2 years of office experience including customer service or order processing; Good knowledgeof Microsoft Word, Excel, and Outlook; Necessary corecompetencies include ability to prioritize, customer relations, teamwork, communication skills, good organizational skills, accuracy, and effectiveness under stress, punctuality, flexibility and reliability; Must have strong commitment to company values and the ability to work in a team and sales driven environment.

French, English (written and spoken); Working environment:Dynamic social life, gym, pool and sports activities (hockey, basketball, yoga…) on site; Flexible hours, full set of benefits; Be part of a team full of talent!