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Host/ Hostess, Sales

Brookfield Residential

This is a Contract position in Aurora, ON posted May 12, 2019.

Overview As the Host / Hostess, you will be the first point of contact for our customers and as such responsible for providing consistently high levels of customer service to all clients who visit our Presentation Centre.

You will perform day-to-day duties in a friendly and professional manner at all times and ensure that the client has an enjoyable experience.

Your Key Deliverables Monitor the flow of walk in customers, including greeting clients, answering basic questions, and making them feel welcome Answer any basic questions clients may have Answer phone calls and take accurate notes of any inquiries Redirect questions to appropriate Sales staff Clean and tidy the sales centers; keep the Showhome in excellent condition at all times Prepare and mail out quarterly client follow up letters, monitor and distribute faxes, ensure filing is maintained and up to date Input data of customer profiles and realtor profile information into system and file accordingly Prepare promotional material and update client lists, as required Must Haves High school diploma Strong customer service and trouble shooting skills, sales or customer service related experience preferred Excellent planning and organizational skills Excellent written and oral communication skills Strong attention to detail Working knowledge of Microsoft Office products i.e.

Word, Outlook, and Excel Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times Nice to Haves Experience within the home building or real estate industry Highly flexible with solid interpersonal skills that allow one to work effectively in a diverse working environment Your New Home Brookfield Residential is a leading North American land developer and homebuilder with one goal in mind
– to create the best places to call home.

From the development of award winning master-planned communities, to the design and construction of premier homes and commercial properties, we are committed to cultivating exceptional life experience for our customers and for our employees.

Building great communities and homes takes vision and dedication, but most importantly, it takes a strong team.

Having been in business for more than 60 years, we know it is our people who make Brookfield Residential what it is today.

We were humbled to be named by Aon as one of the Best Employers in Canada and U.S.

in 2017.

Brookfield Residential will ensure special accommodations are made for persons with disabilities, as requested, during the selection process.

Accessible formats of this document available free upon request.