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Township Chevrolet Buick GMC: Automotive Service Advisor

Township Chevrolet Buick GMC

This is a Full-time position in Royalty Junction, PE posted September 8, 2021.

Service Advisor Required to Relay InformationYou thrive in a team oriented, fast paced environment that gets you amped up by constantly being around people.

The Service Advisor we want on our team is an organized fast mover who stays busy, but also excels at remembering to follow up with customers throughout the entire service experience, making them service minded people who proactively facilitate easy methods of communication with the customer while their vehicle is in for service.

This fast-learning individual loves the adventure of helping their customer find solutions to their problem, because it satisfies their natural sense of duty.

As a selfless individual, this person seeks to be held accountable for outcome of their customers service experience as they love the idea of controlling each outcome.At Township Chevrolet Buick GMC, we strive to make every customer a customer for life.

Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated.

Every employee at Township Chevrolet Buick GMC is absolutely critical to its success.

Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years.

We are not here to sell and service vehicles.

But rather, we are here to change the way people buy and service their vehicles by constantly creating raving fans.

Apply today!Key Performance Requirements‘0’ customer ordered parts over 30 days10% Multi-point health checks penetration on customer pay repair orders10% alignment penetration on customer pay repair ordersCustomer service score of 88.5%Key ResponsibilitiesExecute customer service experience from start to finish as designedEnsure customer knows exactly how much they will be paying for the service work and obtain customer signature on the repair order before the vehicle enters the shopLeave no customer behind by always going the extra mile and keep customers up to date on the progress of their vehicleQualificationsEducation: High school minimumExperience: 3+ years in customer serviceJob Overview & RequirementsJob Type: Full Time (Monday-Friday 7AM-5PM)Wage: $15-$18Benefits: Life & Disability Insurance, Vision, Dental, Prescriptions, Retirement Savings PlanLocation: Summerside, PETraining for Position: On the job and formal training providedPhysical Requirements: Standing for long periods of time.