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Technical Writer

Air Tek Inc

This is a Contract position in Vancouver, ia posted September 11, 2021.

What You Will Do Develop detailed implementor and operator documentation aimed at helping users achieve their goals.

Apply the latest technical communication best practices to transform existing documentation and instructional design.

Provide expertise in adapting current curricula to alternative delivery methods, such as e-learning, micro learning, etc.

Develop relationships and work closely with subject matter experts to understand the products and get the information you need.

Create videos that walk users through task workflows to accomplish their goals.

Work with user experience designers to deliver meaningful user interface text and suggest improvements to the existing product.

Create project plans and maintain schedules for specific projects.

Edit your work to ensure accuracy, consistency, and completeness.

Who are you?

You are looking to advance your Technical Writing career and enjoys the dynamic nature of growth startups in exciting industries.

It is a bonus if you have an interest in, or experience working with travel systems and airlines.

Some key qualities we are looking for include: 3 years of technical writing experience.

Excellent analytical and written communication skills.

Able to write user-focused, goal-oriented task, concept, and reference topics.

Provide samples of your written work.

Work independently and also grow with a cross-functional team spanning multiple regions.

Have a working knowledge of the software development process and cloud software applications.

Experience with creating and revising company policies and procedures.

Experience with creating software-related security content.

Able to multitask, prioritize, and meet deadlines.

Have knowledge of data management concepts.

Have experience with JIRA and Confluence in an Agile software development environment.

Take ownership of your work and look for ways to improve content.

Nice to have Experience with SnagIt and Camtasia.

Experience with MadCap Flare.

Experience within the airline industry.

Software Security experience is preferred.

Technical Communication certification.