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Senior Project Manager, Information Technology – Full Time Temporary (Until June 2024)- Markham Site

Markham Stouffville Hospital

This is a Contract position in Markham, ON posted May 19, 2023.

Land Acknowledgement:

Oak Valley Health honours the traditional territory of the closest Indigenous communities, the Chippewas (chi-puh-waas) of Georgina Island and the Mississaugas of Scugog Island. The Haudenosaunee (Ho-de-no-shau-nee) and Anishinaabe (Ah-nish-in-ah-beh) have lived, worked and existed on this land from time immemorial. This land is covered by Treaty 13 signed with the Mississaugas of the Credit, and the Williams Treaty signed with many Mississauga and Chippewa bands.



What we are looking for: 


 Oak Valley Health is one of three partners of a Shared Health Information Network Exchange (SHINE). Southlake Regional Health Centre and Stevenson Memorial Hospital are the other two partners. As part of a strategic plan, OVH has recently upgraded MEDITECH to the web based platform to be aligned with the partners; who are already on the web based platform.  OVH has plans to continue with optimization, and implementation of CPOE.


This position will be responsible for leading and managing the implementation and change required to assist highly-skilled medical professionals adapt to a new system and workflow. Working with the project and medical teams, this would include strategies and plans for communication, orientation, training and change adaption. 



 Job Duties & Responsibilities 

  • Provide project management support and lead teams in implementation of physician documentation and CPOE
  • Analyze needs of stakeholders and recommend and implement process and system changes
  • Design, develop, implement and manage change deliverables that will enable impacted users to successfully transition from the current state to the future state of the advanced clinical system implementation
  • Responsible to ensure standards are maintained and single instance/build is completed to support ongoing system support going forward.
  • Manage risk and mitigating strategies.
  • Responsible to ensure patient safety and end user impact are considered when new workflow and/or process changes are implemented.
  • Collaborate with department managers & schedulers for staff participation, e.g. project teams, workshops, training, etc.
  • Accountable for quality, scope, schedule and costs related to the team.
  • Recommends corrective actions as required.
  • Support impacted staff and leaders in their change efforts to maximize change adoption
  • Coach sponsors and leaders on effective sponsorship and change leadership
  • Assess and monitor change adoption and behavior shifts
  • Ensure plans are in place for the orientation and training of end-users
  • Collaborate to develop go-live plan for user support
  • Ensure patient safety and end-user impact are considered when implementing workflow and process changes.
  • Provide progress reporting and presentations to the leadership, sponsoring committee and others as appropriate.
  • Continuously scanning the environment for ideas, best practices and emerging trends linked to managing change.


 What you bring to the role: 


  • Broad industry experience with implementing technical and health information systems
  • Demonstrated working knowledge and experience with implementing MEDITECH EXPANSE Clinical modules in a multisite environment
  • Experience with project management and leading a team to build and implement clinical modules
  • Successful, proven track record with large-scale organization change efforts
  • A solid understanding of how people go through change and the change process
  • Experienced with organizational change with the implementation of new technical and health information systems 
  • Demonstrates creative thinking and flexibility by recommending solutions which will improve overall quality and processes. 
  • Superior communications and people skills, including the ability to negotiate a positive outcome 
  • Ability to work both as a team member and independently in a professional manner is essential 
  • You encompass Oak Valley Health’s core values and live the words of Respect, Trust, Commitment, Compassion and Courage 
  • Demonstrates a commitment to a healthy and safe workplace for self and others (staff, patients, families, etc.) by taking all reasonable precautions and working in compliance with organization related policies, health and safety legislation and best practices and completing relevant mandatory education as required 
  • PMP preferred



Work Schedule:

Business Hours, with occasional off-shift requirements


Work Location:

  • Primarily onsite at 381 Church St., Markham, Ontario, with some travel as needed to Uxbridge and Newmarket
  • Possibility to work remote 40%



Who we are: 


Oak Valley Health is one of Ontario’s leading community healthcare organizations.  Across our two sites (Markham and Uxbridge) and Reactivation Care Centre (RCC), we provide high quality, patient-centred care to more than 435,000 patients each year. We offer diagnostic and emergency services and deliver clinical programs in acute care medicine and surgery, addictions and mental health, and childbirth and children’s services. We are also proud to be part of the Eastern York Region North Durham Ontario Health Team (OHT). 


Our 526 physicians, 28 midwives, 2,400 staff and 1,000 volunteers serve patients and families with an honoured to care mindset and are focused on delivering an extraordinary patient experience to the residents of Markham, Whitchurch-Stouffville, Uxbridge and beyond. We are dedicated to providing access to the right care, at the right time, in the right place by the right people and at the right cost. Are you ready to join us? 


COVID Statement

As a result of the COVID-19 pandemic and the need to strengthen and promote health protection to patients, staff and members of the public attending in the hospital, prior to the first day of employment with the Hospital, all successful candidates are required to provide proof of COVID-19 vaccination (full vaccination is required). In order to provide you with fair & equitable accommodation, you must submit supporting medical exemption documentation or an affidavit detailing why your religion prohibits you from receiving the COVID-19 vaccine.


 Oak Valley Health Diversity Statement 

Oak Valley Health takes pride in serving some of Canada’s most diverse communities. We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly.  All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, nation of origin, genetics, disability, age, veteran status, marital or family status, belief system, or other factors related to one’s personal identity and/or values. Furthermore, Oak Valley Health is committed to meeting the needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. Should you require accommodations during the recruitment and selection process, please contact Human Resources.