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Mental Health Worker, Crisis Stabilization Space, Reach Out

CMHA Middlesex

This is a Contract position in Vancouver, ia posted September 13, 2021.

Mental Health Worker, Crisis Stabilization Space and Reach Out Application Deadline: September 19, 2021
– Part-time (0.8 FTE), 1-Year Contract Job Summary: The Mental Health Worker will perform duties and responsibilities consistent with information, support and crisis service for people with mental health and/or addiction concerns in both the residential Crisis Stabilization Space program and the Reach Out telephone/chat support program.

At Stabilization Space, the Mental Health Worker will provide short-term support for individuals being referred to the Space.

The intent is to ensure the safety of participants, to encourage empowerment and crisis resolution while maintaining a calm and respectful environment for all.

The Reach Out program is a bilingual, 24/7, information, support and crisis service for people with mental health and/or addiction concerns living in Elgin, Oxford, Middlesex or London.

Working in Reach Out, the Mental Health Worker will respond to calls on the Reach Out Line and web chat contacts.

We are currently recruiting for a 0.8 FTE part-time position comprising 56 hours per two-week period with the ability to pick up additional shifts through a casual/relief role.

This one-year contract position has a start date in October 2021.

The successful candidate will be eligible for optional enrollment in the Healthcare of Ontario Pension Plan (HOOPP) and a partial (20%) prescription drug benefit.

Successful candidates must have a Police Vulnerable Sector Check completed in the last six months.

In order to avoid delays in beginning a position, interested applicants who reside in the City of London and are in need of a Police Vulnerable Sector Check (PVSC) are encouraged to apply for one as soon as possible as PVSCs in the City of London are currently taking approximately 2 weeks to be delivered and offers of employment may be delayed without receipt of a PVSC.

Job Description and Primary Responsibilities: Direct Service Complete mental health assessments based on theory of crisis management including rapid response, risk assessment, de-escalation, stabilization, and referral to determine needs and level of risk Apply mental health assessment to determine individual’s needs, level of risk, discuss and determine recommended services and supports Operate from a trauma and violence informed perspective Establish a therapeutic relationship to maximize the benefits of engagement between the staff person and the individual Provide short-term follow-up support to bridge the gap from referral to engagement with a longer-term support service as needed Coordinate and facilitate, with individual, linkages to recommended services and supports in the community Advocate as necessary in order to facilitate access to services and supports with the objective of remediating immediate crisis situation Provide information regarding resources found within both the broader mental health system and the community in general Engage Emergency Services when it is determined that additional intervention is required When appropriate, act as liaison with caregivers and/or support providers who are involved with individual to facilitate a coordinated approach to service provision Provide referrals to the Transitional Case Management Team as necessary Provide health teaching and information regarding a variety of coping techniques and strategies, e.g.

grounding, breathing techniques, self-care, nutrition, sleep hygiene, techniques to enhance overall well-being, the completion of crisis plans Warm transfer callers to local crisis response teams, Support Line and other partners as defined by program protocols Provide follow-up with individuals as determined to be necessary and/or appropriate Team Work Participate as an active member of a multi-disciplinary team Attend and actively participate in staff and group meetings Coordinate work, as needed, with co-workers Act as a resource to other staff Seek out and listen to input from other staff Provide support and encouragement to other staff as needed, (e.g., assistance with challenging individuals, coverage for vacation, sick time) Share responsibility for work loads Contribute to a positive team environment Other duties as required For shifts within the Reach Out program: Information and Referrals: Provide prompt, accurate, empathetic verbal / email / web chat responses to requests for information about the availability of services for mental health and/or addiction services to individuals, their family members and friends, as well as health and social service professionals Provide health teaching and information regarding a variety of coping techniques & strategies Provide information regarding resources found within both the broader mental health and addiction system & community in general Identify, develop and maintain good links with a wide range of community resources Maintain up-to-date knowledge or resources relevant to individuals-served including other mental health and addiction services, entitlement and benefit programs (e.g.

ODSP, Ontario Works, London Housing, etc.) Work collaboratively with local crisis response teams to ensure coordinated care is provided to individuals accessing the Reach Out Line Support and coach volunteers responding to Reach Out line with coaching, debriefing and training as needed Job Specifications: Required Qualifications Preference will be given to candidates who are bilingual in French and English Post-secondary education in a relevant field of study e.g.

social work, psychology, or a related discipline Training in crisis intervention and crisis resolution, including ASIST Extensive knowledge of community resources, service & support programs, and barriers individuals face in accessing same Working knowledge of a variety of treatment, intervention, and support strategies Computer literacy Minimum of 3-5 years’ experience working in mental health Minimum of 2 years’ experience in mental health crisis intervention Experience with, and detailed knowledge of, mild, moderate & serious mental illnesses, usually gained by several years of working with this population Experience working in a community-based setting; preferably with an established network of service & support resources Experience in telephone-based risk management, lethality assessment and crisis intervention preferred Ability to assess level of risk in regards to individuals-served Valid Driver’s License, adequate insurance and access to a vehicle to carry out job duties Current, clear Police Vulnerable Sector Check (PVSC) Ability to attend work regularly Preferred Qualifications / Experiences / Qualities Proficiency in the areas of crisis intervention, crisis resolution, and community support Written and verbal communication skills First Aid & CPR, WHMIS Bilingual in both official languages is an asset Hours of Work: 56 hours per bi-weekly period This position will be scheduled for rotating day and afternoon/ evening shifts and alternating weekends Application Deadline
– September 19, 2021: Our recruitment process allows us to learn about your previous work experience, your qualifications and your commitment to fulfilling our vision.

Interested applicants are invited to submit a cover letter and resume.

While we appreciate the interest of all applicants, only those individuals being considered for a position will be personally contacted by someone from the interview team Powered by JazzHR PkYewaTWUf