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Customer Advisory Technical Architect, Cloud

SAS Institute Inc.

This is a Full-time position in Calgary, AB posted October 27, 2021.

Customer Advisory Technical Architect, Cloud in Calgary, Alberta | Careers at Canada
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Customer Advisory Technical Architect, Cloud

Job Locations CA-AB-Calgary | CA-BC-Vancouver | CA-AB-Edmonton Requisition ID 20043550 Job Category Sales/Pre-Sales Travel Requirements 25% Position Type Professional

Are you a problem solver, explorer, and knowledge seeker – always asking, “What if?”

If so, then you may be the new team member we’re looking for.

Because at SAS, your curiosity matters – whether you’re developing algorithms, creating customer experiences or answering critical questions.

Curiosity is our code, and the opportunities here are endless.

What we do

We’re the leader in analytics.

Through our software and services, we inspire customers around the world to transform data into intelligence.

Our curiosity fuels innovation, pushing boundaries, challenging the status quo and changing the way we live.

What you will do

Working as part of the Customer Advisory team, the Technical Architect, Cloud role works with customers by providing cloud and technical architecture expertise in pre-sales situations.

We are looking for a hands-on Technical Architect who will be the key driver in helping position and define next-generation cloud-based AI, analytical and decision support solutions for SAS clients.

Merging your cloud expertise with knowledge of the latest cloud-enabled SAS platform, this role will be critical to architecting, demonstrating, and proving SAS’ Cloud computing and DevOps capabilities and value of the SAS platform to our clients within the Western Region and across other industries / regions in Canada.

This role will have a focus on SAS’ Analytics Platform. The latest release of the SAS Platform – SAS Viya – runs on a modern, scalable, cloud-native architecture.

SAS Viya delivers end-to-end capabilities to support the analytics lifecycle, while also allowing developers to build models in Open Source technologies (e.g., Python, R)

Primary responsibilities

  • Works with Sales and Customer Advisory teams to develop an understanding of clients’ AI, analytical and decision support-related strategies, opportunities, and requirements.
  • Works with Sales and Customer Advisory teams to provide the cloud and architecture expertise necessary to develop and support strategic and tactical plans for accounts and specific opportunities.
  • Participates or leads in defining proposed architectures (which could include SAS technologies and services with deployment options including customer`s on-premises infrastructure, private and public cloud) which will drive value for our clients.
  • Ensures successful transition of the proposed technical requirements and capabilities from the Presales phase to the Implementation teams.
  • Maintains and develops relevant knowledge levels of technical and industry trends to identify impacts and opportunities created by these trends.
  • Supports partner development & enablement, as well as partnered sales opportunities.
  • Provides support at marketing events, trade shows, user group meetings, and academic program activities.

What we’re looking for

  • 8+ years’ experience deploying or selling complex enterprise platforms, one of:
    • Technical sales (presales)
    • Enterprise/solution architecture
    • Consulting/delivery.
  • Bachelor’s Degree in Computer Science or related field.
  • 2+ years’ experience architecting and implementing systems using:
    • Amazon AWS, Microsoft Azure, GCP and/or OpenShift.
    • Git, GitLab, and/or Jenkins
    • Linux system scripting (Bash, Python, etc.), Microsoft PowerShell
    • Ansible
    • CI/CD technologies
    • Docker and Kubernetes and related technologies
  • Expert level knowledge of Linux along with design, install and administration or virtualized environments.
  • Thorough knowledge of cloud-based architectures and high-performance distributed systems including IAAS and PAAS.
  • Deep understanding and hands-on knowledge of cloud deployment and monitoring tools.
  • Deep understanding of service-oriented computing in the modern Cloud era (e.g., consuming services through code, communicating with services via API’s/REST/JSON and orchestrating multiple services in an application).
  • Deep understanding of load balancing and scalability techniques.
  • Ideally, experience with technical sales methodologies, sales teams, and evidence of sales/sales support success.
  • Self-starter who can operate independently to create process and solve problems.
  • High levels of proactivity, creativity, curiosity, self-motivation, and thirst for knowledge.

    Goal oriented, competitive.

  • Excellent communication and presentation skills.

    Bilingual (English/French) is a plus.

  • Existing knowledge of the SAS Platform (SAS 9 and/or SAS Viya) is a plus.
  • Ability to travel.
  • You’re curious, passionate, authentic and accountable.

    These are our values and influence everything we do.


  • We love living the #SASlife and believe that happy, healthy people have a passion for life, and bring that energy to work.

    No matter what your specialty or where you are in the world, your unique contributions will make a difference.

  • Our multi-dimensional culture blends our different backgrounds, experiences, and perspectives.

    Here, it isn’t about fitting into our culture, it’s about adding to it
    – and we can’t wait to see what you’ll bring.

Additional Information:

To qualify, applicants must be legally authorized to work in Canada.

SAS is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Equivalent combination of education, training, and relevant experience may be considered in place of the education requirement stated above.

The level of this position will be determined based on the applicant’s education, skills and experience.

Resumes may be considered in the order they are received.

SAS employees performing certain job functions may require access to technology or software subject to export or import regulations.

To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment.

SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.

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