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TTEC: Bilingual Customer Service Representative – Italian-English

TTEC

This is a Part-time position in Cote-Saint-Luc, QC posted January 26, 2021.

When everything’s connected, how we connect is everything… and we’d like to connect with you too We are looking for you to help us deliver exceptional customer experiences as a Bilingual Customer Service Representative – Italian-English in Montreal Canada.

Now, more than ever, how we connect is everything.

Our purpose is to deliver humanity to business – and it’s more relevant than ever before in today’s environment.

We know we’re stronger together, working towards a purpose that matters.

As TTEC team members we lift each other up, deliver smiles, and support our communities.

Join us in our commitment to deliver amazing experiences.

For your safety and the safety of our employees We are conducting our entire recruitment process virtually.

Be able to pick up equipment from TTEC’s office Working will be remote (from your home) you MUST have reliable high speed internet.

When we are able, you and your teammates will return to our centrally-located office at 1000 rue Saint-Antoine Ouest, Montréal to continue with your TTEC career.

About TTEC We help global brands provide a great experience to their customers, build customer loyalty, and grow their business.

We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone.

Your role brings that principle to life.

As a TTEC Bilingual Customer Experience Champion, you’ll enjoy Base salary up to $14.60 per hour Permanent – Full Time and Part time position Health and dental benefits after 90 days Paid training Fun, talented and witty teammates Knowledgeable, encouraging, and present leadership Family-friendly environment Free-spirited, theme-based employee events Diverse and community-minded organization Career-growth and lots of learning opportunities for aspiring minds Additional benefits based on performance On a typical day You’ll use your interpersonal and technical skills to deliver amazing customer service in a contact center environment that enables you to experience all the rewards a large, respected organization has to offer Accept inbound calls from customers Provide stellar customer service Gather information form the customer to make appropriate recommendations for new products and services Effectively resolve issues or concerns Why you?

What you bring: We are looking to develop the Montreal team with exceptional people who meet the requirements mentioned below.

Exceptional communication skills in Italian and English (written and verbal) Exceptional computer skills Available Full Time without schedule restrictions Ability to thrive in a dynamic environment Six (6) months or more of customer service experience Handy with MS Windows and other computer applications Eligibility to work in Canada TTEC is proud to be an equal opportunity employer.

TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.

We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity.

We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work.

As a global company, we know diversity is our strength.

It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way.

But don’t take our word for it — check out some our women in leadership and diversity awards on TTECjobs.Com.

For more information about TTEC, visit TTECjobs.Com or search ExperienceTTEC throughout social media to engage in the global conversation.