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Technical Support Analyst (NOC 2282)

Maynard Kischer Stojicevic

This is a Contract position in Summerside, PE posted September 17, 2021.

Position: Technical Support Analyst (NOC 2282) Company: Evident Inc.

(dba Evident) Business Address: 215
– 209 Carrall Street, Vancouver, British Columbia, Canada, V6B 2J2 Salary: $31/hour Job Type: Permanent, Full Time (40 hours per week) Benefits: 2 weeks paid vacation and 5 paid sick days.

Extended health, LTD and life insurance Language: English Job Location: 215
– 209 Carrall Street, Vancouver, British Columbia, Canada, V6B 2J2 Start Date of Employment: As soon as possible Job Requirements: 1.

Completion of college program in computer science/programming, network administration or dental health care; 2.

Minimum one year of experience working with dental digital design systems; 3.

Ability to communicate in English; 4.

Great analytical abilities and attention to detail; 5.

Teamwork mentality and willingness to assist wherever needed; 6.

Able to take initiative and execute assigned tasks in a timely and flawless manner; 7.

Strong passion for working in a fast paced and result oriented environment; 8.

Ability to work productively with limited supervision; Job Description
• Responsible for end-to-end post sales implementation from product training and support;
• Communicate with Evident’s customers experiencing difficulties with our dental digital designs;
• Determine and document problems experienced by Evident’s customers;
• Provide Intraoral scanner training and technical support;
• Consult Evident’s guides and manuals to research and implement solutions;
• Reproduce, diagnose and resolve technical problems encountered by Evident’s customers;
• Provide advice, support and training to Evident’s customers in response to identified difficulties;
• Collect, organize and maintain a problems and solutions log for use by other technical support analysts.

How to apply: Please send resume by email to cgordonevidentlabs.com with the subject line: Technical Support Analyst – your name