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Junior Personal Banker (Inbound)- Mississauga 34246


This is a Contract position in Toronto, ON posted November 9, 2020.

Are you an eager new grad looking to gain experience within a top 5 bank?

Do you have previous customer service experience and are comfortable working in a fast paced environment?

If so, this is the role for you We are currently looking for a Junior Personal Banker to support our banking client in Mississauga for a 3 month contract.

Pay: $16.24/hour Hours: Mon-Fri 8am-5pm
– no rotating shifts in this role As a Junior Personal Banker your main job duties include but are not limited to:
• Handle incoming requests/ calls in regards to general inquiries, helping with online navigation, inquiries around different kinds of Investorline accounts, doing password resets
– 30-40 calls/day on average
• Candidates will be following risk and compliance model.

• They will have to direct calls to different departments.

• First call resolution
• Providing alternate solutions to clients
•Escalating more complex customer inquiries/concerns to the appropriate departments Advantages
– Work for one of Canada’s top 5 banks
– Foot in the door opportunity for new grads or someone looking to gain banking experience
– Potential to convert to permanent
– Opportunity to move around the bank into different departments Qualifications Must have:
– Previous customer service experience
– 5/5 communication skills
– Strong interpersonal skills
– Good computer skills
– Excellent phone etiquette Nice to have:
– Call centre experience
– Prior banking/ FI knowledge
– Bilingual in English and French
– CSC EDUCATION/CERTIFICATIONS: Post-secondary education is preferred.

Clear criminal check required Interested in the Junior Personal Banker position in Mississauga?

Apply online today Candidates moving forward to the next stage in the recruitment process will be contacted.

Vittoria, Angel, Alie, Katie, Jeremy Phone Number: 416.861.9888 Fax Number: 416.861.8727 Randstad Canada Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada.

As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.