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Customer service LTL express agent

Drakkar

This is a Full-time position in Dorval, QC posted May 15, 2019.

about the job Our client is a company that offers services in the forwarding sector; logistics specialists.

Are you looking for a stimulating job, with many growth opportunities, in a dynamic environment?

Look no further, this job is for you!

Our client is looking for two rare gems to join their growing team.

your responsibilities Answer calls and emails from customers Prepare invoices and delivery notes for certain customers Prepare documentation for damages and claims for customers through our carriers Monitor and track shipments and update customers on progress Ship orders according to shipping system (small package and LTL) Plan, coordinate and monitor all LTL freight movements Negotiate rates with carriers for individual shipments Act as the main contact in order to satisfy client needs Input data quickly and accurately Coordinate shipments between carriers and customers Negotiate for best rates with carriers Complete administrative tasks our offer Flexible schedule Competitive salary Full-time position, day shift Be part of a young and dynamic team Stimulating job, leaving no room for boredom Full group insurance package after 3 months our requirements Transportation industry experience Minimum one (1) experience in LTL Strong computer skills (Microsoft Word, Excel and Outlook) Organizational skills and ability to multitask in a fast-paced environment Ability to complete tasks and follow-ups in a timely manner Excellent communication skills, both verbal and written Strong customer service skills (cheerful, friendly, attentive, etc.) High tolerance to stress Comfortable with computer systems Reliable and independent Experience working with mail and small parcels Bilingualism, both verbal and written RESOURCE PERSON Charlotte Gadbois Chef de Pratique Logistique et Transport Practice Team Manager Logistics & Transportation +1 514 733-8897 | 2605