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Customer service agent – legal products * * monday to friday!

Gexel Telecom

This is a Full-time position in Montreal, QC posted June 4, 2019.

Are you BILINGUAL , DYNAMIC and above all dedicated to provide an excellent customer service?

Build your career with us!

GEXEL is a Customer Contact Centre established 20 years ago in Quebec, and join our diverse and exciting team!

OUR BENEFITS Hourly wage of $14,50 and 2% increase in the following years Social benefits (medication, dental, vision and life insurance plans) Free Wi-Fi internet access available in the office Discount on public transport, STM or RTM One paid day off every four (4) months worked in addition to your annual vacation Easy access with public transportation – Snowdon Metro Station (Orange and Blue lines), bus lines 161, 17, 51, 166, 63 Opportunities for growth and career advancement as GEXEL encourage internal promotions allowing our employees to envision a meaningful career path.

Paid training and development programs Reference program Several corporate benefits including 30% off on cellular packages Young and dynamic team HERE IS AN OVERVIEW OF YOUR WORK DAY Answer professionally to incoming calls To provide a superior experience to customers by demonstrating an exemplary customer approach Redirect clients to the right legal services Diagnose and troubleshoot technical problems Delivering solutions effectively to clients Working with other departments in order to improve services and tools YOU ARE THE PERSON WE ARE LOOKING FOR BECAUSE YOU OFFER Flexible availability from Monday to Friday between 8:00 am and 8:00 pm Permanent and full-time position Bilingualism (French and English) A diplomatic approach to sensitive situations Excellent communication skills Seize sales opportunities High level of computer skills A team spirit and collaboration You are known for your excellent customer service?

Come meet with us!

GEXEL is growing and looking for dynamic and professional people like you.