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Bilingual Customer Service Representative

Randstad Canada

This is a Contract position in Fredericton, NB posted June 1, 2019.

The next step in your career is calling.

If you are bilingual in French and English, have an outgoing phone personality, and excel at communicating with customers in an open and welcoming way, we want to hear from you We’re looking for skilled professionals who genuinely enjoy working with people and helping others.

If you’re adaptable and open to a fast-moving, dynamic work environment in Fredericton, New Brunswick, this is a great opportunity for you to shine.

To be successful, you must provide customers with a top-notch experience.

Previous experience in a customer service job is an asset but not a requirement.

About this job
• Located in Fredericton, New Brunswick
• Full time hours
• Operating hours are Monday to Friday (between 8am to 6pm) What will the Bilingual Customer Service Representative role entail?

In this call centre job, you’ll be supporting customers (retailers) with their orders and answering their inquiries.

The role is located in Fredericton, New Brunswick.

Your primary role will be to interact with customers.

Some of your responsibilities will include:
• Responding to customer inquiries via phone, email, chat and text
• Answering customer questions about products and policies
• Processing orders for customers
• Providing professional support and ensuring customers have a fabulous experience
• Keeping up-to-date with product offerings and customer expectations
• Offering support to your team as needed Advantages Fredericton location Be involved in supporting a new product launch Use your bilingual skills in a professional environment Long term opportunity $16/hour Monday to Friday
– No weekend shifts 8am to 6pm shift schedules Start date: June 17th, 2019 Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance.

This Value-add program will provide a wide range of options to suit your needs.

Qualifications Are you the right fit?

• Bilingual in French and English
• You have excellent communication skills (written and verbal)
• You’re a team player who thrives on a team
• You have the flexibility to work on weekdays, evenings and weekends
• You excel at multitasking and working in a fast-paced environment
• You know Microsoft’s suite of products well
• You’re a strong typist (50 WPM is preferred) Do you think you’d be a good fit for this call centre job?

If you’re interested in the Bilingual Customer Service Representative role in Fredericton, you can apply online at www.randstad.ca to be considered for the role.

We hope to hear from you soon.

House, Justin-BELLRND, Carole-BELLRND Phone Number: 416.861.9888 Fax Number: 416.861.8727